Our services in detail
Filing a claim for recognition as a hostile-action casualty
The first and most important stage — filing the initial claim with the National Insurance Institute for recognition as a hostile-action casualty. This process lays the foundation for every entitlement that follows.
Our team guides you from gathering the medical records, through completing the forms, to an orderly and professional submission.
- Collecting and organising all the required medical records
- Help completing the National Insurance forms
- Filing the claim in an orderly, professional manner
- Tracking the status of the application
- Handling all correspondence with the National Insurance Institute
Claiming a disability allowance for hostile-action casualties
After recognition, the next stage is the disability allowance claim. The amount is set according to the disability percentage determined by the NII medical committee.
We know how those determinations are made, and we work to ensure your condition is presented to the committee as fully and accurately as possible.
- Focused preparation for the medical committee
- Collecting and fully documenting the psychological and physical injury
- Professional preparation and guidance ahead of the committee
- Reviewing the committee outcome and calculating entitlement
Appealing a committee decision
Unhappy with the medical committee’s decision? Given a lower disability percentage than you expected? You have the right to appeal, and we are here for you.
Having seen many committee decisions, we know which arguments matter. We help you submit a well-founded, reasoned appeal.
- Analysing the committee decision and identifying grounds for appeal
- Collecting supporting medical opinions
- Submitting a reasoned, professional appeal
- Professional preparation for the appeal hearing
Filing for a deterioration in your condition
Has your medical condition worsened since your disability percentage was determined? The National Insurance Law allows you to request an update of the disability percentage — which can significantly increase the monthly allowance.
- Assessing the deterioration and checking entitlement to an update
- Collecting medical documentation evidencing the deterioration
- Submitting an application to a deterioration committee
- Guidance through to the updated decision
Preparation for medical committees
The medical committee is one of the critical moments in the process. Many people go in unprepared and lose important disability percentages. We prepare you for that moment.
We explain what to say, how to describe the injury, what to bring with you, and how to conduct yourself with the committee members.
- Full briefing before the committee
- Practice and rehearsal of common questions
- Reviewing all documents before you go in
- Detailed guidance ahead of the committee day
- Handling the outcome after the committee
Claiming a general disability allowance
A medical or psychological condition, or a chronic illness that affects your ability to work and earn a living, may entitle you to a general disability allowance from the National Insurance Institute — even without a visible physical injury.
We check entitlement, help prepare the claim and guide you throughout the process, including preparation for the committees.
- Checking entitlement to general disability
- Collecting and organising medical records
- Filing the claim and establishing the degree of incapacity to work
- Professional preparation for the medical committee
Work accident
Injured during work or on the way to it? This may be a work accident that entitles you to significant rights from the National Insurance Institute — even for injuries that seem minor at first.
We help you act correctly from the first moment and realise the full extent of what you are entitled to.
- Guidance on reporting the accident correctly
- Claiming injury benefit (a wage substitute)
- Medical treatment at the expense of the National Insurance Institute
- Claiming a work-disability allowance
Obtaining a disabled parking badge
A disabled parking badge from the Ministry of Transport gives significant parking relief across the country — parking in designated disabled bays, exemption from payment in certain places, and day-to-day accessibility for anyone living with a mobility limitation.
We check your entitlement, help prepare the medical documents and submit the application in an orderly way to the Licensing Authority at the Ministry of Transport.
- Checking entitlement to a badge against the criteria
- Collecting and organising supporting medical records
- Completing forms and submitting them in an orderly way
- Guidance with the Licensing Authority at the Ministry of Transport
- Handling an appeal in the event of a refusal
Hostile-action casualty allowance — 2026
The level of the benefit is set according to the disability percentage determined by the medical committee
| Disability percentage | Type of benefit | Notes |
|---|---|---|
| 0% – 9% | No entitlement to payment | Can be appealed |
| 10% – 19% | One-off grant | A single payment |
| 20% and above | Fixed monthly allowance | An ongoing payment |
* The exact amounts are updated every year. To check your own entitlement — get in touch
What to do before submitting a claim
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Get professional advice before filing
We recommend getting professional advice and an explanation of your rights before you submit any document. A mistake at the first stage can damage the claim.
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See a psychiatrist and obtain detailed documentation
It is essential to meet a psychiatrist and to document in detail your exposure to a real danger to life. A detailed description of the event is critical to recognition.
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Collect all your medical documentation
Collect every medical document from every visit to a doctor — including medication dispensing records and receipts for their purchase. Complete documentation means a strong claim.